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Tenancy Support Officer

Niyaa People Ltd
Posted 2 months ago
Location

Stoke-On-Trent, Staffordshire ST41AA, England

Salary

£24,000 per annum

Contract type

Full Time

Tenancy Support Worker

Our Client is seeking a dedicated and compassionate Tenancy Support Worker to join their team in Stoke-on-Trent. The successful candidate will provide intensive, wrap-around support to individuals who have recently moved into accommodation, helping them address housing needs and other barriers to community participation.

Key Responsibilities:

  • Assist with benefit applications, housing sustainment, health, education, employment, and addiction issues.
  • Support clients in their homes and provide transportation as needed.
  • Liaise with support agencies, residents, community organisations, and charities to develop positive relationships and community cohesion.
  • Develop and implement detailed support plans, including risk assessment and management.
  • Maintain accurate records in accordance with client's policies.

Qualifications and Skills:
  • Experience working with people with complex needs.
  • Knowledge of housing, mental health, criminal justice, and community care systems.
  • Strong IT skills and ability to communicate effectively with a varied audience.
  • NVQ/QCF Level 2 or 3 in social care, OT, nursing, probation, or psychology.
  • Full UK driving licence and use of own vehicle.

Job Details:

Hours: Monday to Friday, 9 AM - 5 PM
Salary: £24,004.50 - £25,818.00 per annum

Benefits:

  • Competitive salary
  • Opportunity for personal and career development
  • A supportive and inclusive work environment

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