- Greet visitors and direct them to the appropriate person or department.
- Answer incoming calls and respond to inquiries in a professional manner.
- Maintain a clean and organized reception area.
- Schedule appointments and meetings.
- Maintain accurate records of visitors and appointments.
- Provide administrative support to other departments as needed.
- Assist with filing, data entry, and other clerical tasks.
- Management of company software.
- Excellent communication skills and the ability to build strong relationships with colleagues and customers at all levels.
- Ability to look for new ways to improve service quality and efficiency.
- Excellent organisational skills, highly self-motivated, personable, and friendly with a positive and resilient attitude
- A professional, approachable demeanour with a passion for delivering exceptional customer service
- A proactive mindset with a willingness to learn and grow within the role.
- Excellent organisational skills, highly self-motivated, personable and friendly, and positive and resilient