Support Worker

Housing Management Worker
Stoke-on-Trent
Young People Service (16-21)
3-month contract
35 hours per week
15.72 LTD / 13.40 PAYE (inc holiday)
A fantastic opportunity has arisen for an enthusiastic and dedicated Housing Management Worker to join a leading charity supporting young people aged 16-21 in Stoke-on-Trent. This is a rewarding role, ideal for someone passionate about helping young individuals develop independent living skills in a safe and supportive environment.

THE ROLE
As a Housing Management Worker, you will be responsible for supporting young people in their transition to independent living, providing essential guidance and support to help them thrive within the community. You will work with young people to develop their life skills, provide housing-related support, and ensure that they adhere to tenancy agreements.

• Act as a 'Keyworker' to a group of identified young people, managing and coordinating their individual support packages.
• Conduct 'welcome' sessions with new residents, explaining house rules and the support structure.
• Complete initial safety plans and needs assessments for each young person, coordinating a tailored support package.
• Assist young people in attending appointments and accessing external services.
• Promote independent living skills, including budgeting, personal hygiene, and cooking.
• Support young people to engage in education, training, and employment (ETE) options.
• Liaise with external agencies, ensuring that all relevant information is shared confidentially.

THE CANDIDATE
We are seeking candidates with previous experience in a similar support or housing management role, particularly those with a background in working with young people. You should be confident in managing challenging behaviours and capable of providing positive, solution-focused support.

• Proven experience supporting young people or vulnerable adults, ideally in a housing or support worker capacity.
• Strong communication skills, both written and verbal, with the ability to liaise with external agencies.
• Experience in managing tenancy agreements and housing-related responsibilities.
• Ability to engage and motivate young people, encouraging them to develop independent living skills.
• A proactive approach to problem-solving and managing challenging situations in a calm and professional manner.

THE CONTRACT

• 35 hours per week, 8:15 pm - 7:45 am Monday to Friday, including 1 in 4 weekends.
• 3-month contract with potential extension.
• Pay: 15.72 per hour LTD / 13.40 per hour PAYE (inclusive of holiday).

HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail!
If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!