Housing Officer

Ethero

Posted 11 hours ago, valid for 3 hours

Stoke-On-Trent, Staffordshire ST9 0ET, England

Part Time

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Sonic Summary

The Housing Officer role in Stoke on Trent involves visiting tenants, investigating complaints related to anti-social behavior, and conducting fire safety audits.
Candidates are required to have previous experience in housing management and strong communication skills, with knowledge of the NEC database being advantageous.
The position requires the ability to handle stressful situations and support vulnerable tenants, as well as attend various meetings and court hearings.
The pay rate for this role ranges from £16.26 to £17.51 per hour, and it offers full-time hours Monday to Friday or part-time options.
Interested applicants should submit their CV or contact the office directly if they believe their skills match the requirements.

Housing Officer Stoke on Trent Role and key responsibilities for Housing Officer

Visiting tenants in their own homes
Receiving and investigating complaints and incidents of Anti Social Behaviour or other tenancy condition breaches
Completing fire safety audits
attending meetings, case conferences, working parties, court hearings, tenancy review hearings and evictions as directed
Supporting tenants with vulnerabilities
Attending child protection conferences
Recovery of rent arrears and maximisation of rental and other income for all council services

Minimum Requirements for Housing Officer

Previous experience required
Previous experience using NEC database (advantageous)
Strong written and verbal communication skills
Excellent organisational skills
Possess detailed knowledge and understanding of Housing Management
Ability to prioritise own workload
Self-motivated and able to work on own initiative
Ability to deal with stressful and emotional situations

Pay rate: £16.26 - £17.51 per hour Working hours: Full time: Monday - Friday 09:00 - 17:00 Part time: 18 hours per week between Monday - Friday09:00 - 17:00This job is commutable from the following areas, Stoke on Trent, Newcastle, Hanley, Bentilee, Bucknall, Tunstall, Burslem, Cobridge, Trentham Lakes, Longton, Meir, If you believe that your skills and experience match what we are looking for please call our office on or submit your CV by clicking "Apply Now" and we will be in touch immediately.

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