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Customer Service Administrator

Trinity Personnel
Posted 6 days ago, valid for a month
Location

Stourbridge, West Midlands DY9 0QY

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • An excellent opportunity is available for a Customer Service Administrator in Hagley, working in a busy installs department.
  • The role involves booking engineers, checking their availability, and ensuring successful job completion.
  • Candidates must have at least 1 year of customer service experience and strong communication skills.
  • The position offers a salary ranging from £22,000 to £24,000 per annum, depending on experience.
  • Full training will be provided, making it ideal for junior-level candidates or those entering a busy office environment.

We have an excellent opportunity available for a Customer Service Administrator to join an ever-growing company based in Hagley

Working in a busy installs department, you will work alongside the Department Supervisor ensuring work is booked in with engineers and completed successfully.

Other duties of the role include

  • Calling engineers checking availability
  • Booking engineers in for works to be complete
  • Sending all information to engineers prior to the job start
  • Chase job sheets once work has completed
  • Inputting all data onto internal systems
  • Communicating at all levels
  • Keeping all parties up to date at all times

The right candidate

  • Must have strong communication skills
  • Hold at least 1 years customer service experience
  • Be computer literate
  • Have an eye for detail

This role would be ideal for a Junior level candidate or someone wanting to get into a busy office environment as full training will be provided

Hours Monday to Thursday 8.30am to 5.00pm, Friday 8.30am to 4.30pm

Salary £22,000 to £24,000pa depending on experience

Immediate start for the right person

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.