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Customer Service Advisor

Strive Supply Chain
Posted 10 days ago, valid for 20 days
Location

Stowmarket, Suffolk IP14, England

Salary

£25,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Strive is seeking a Customer Service Advisor for a leading FMCG distributor in Suffolk, offering a salary of £25,740 plus benefits.
  • The role requires handling and resolving various customer service issues through phone and email communication.
  • Candidates should possess excellent judgment, attention to detail, and strong communication skills, with a passion for customer service.
  • The position acts as a key link between departments, especially with the transport department, ensuring high standards of service are maintained.
  • This opportunity is ideal for individuals with a strong background in customer service and excellent IT and finance skills.

Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations.

Customer Service Advisors

£25,740 + Benefits

Suffolk

Our client is a leading FMCG distributor in the UK and we are delighted to assist them in their search for a Customer Service Advisor at their site in Suffolk on a Monday to Friday basis.

Reporting into the Admin & Customer Services Manager, this is a key role, focusing on providing effective, timely and high quality services to all our customers.

You will handle and resolve a wide range of customer services issues on the phone, via email or your colleagues; using your excellent judgement, attention to detail, communication skills, and your passion for excellent service.

The role includes dealing with all customer queries and liaising especially with the transport department. You must be a skilled and natural customer service advocate.

Your attention to detail and organisation skills will be excellent, backed up with strong IT and finance skills. This is a key role to the overall depot and the main link within all departments.

Success in this role will utilise all your influence and impact with colleague’s right across the depot, to ensure a shared commitment to the highest standards of customer service.

This is a fantastic opportunity - we look forward to your application.

Strive Supply Chain Limited [& associated businesses] acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive .co. uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.