Supervisor - SOR codes

My client are currently looking for a desktop supervisor to come and join their team on a permanent basis. You will oversee the daily operations and also help the team. My client are ideally looking for someone who understands the schedule of rates / variations. You will play a crucial part of the team by applying techincal support and enhancing exprience.

Key Responsibilities:

• Supervise and lead the desktop support team, providing guidance and support.
• Assign tasks, monitor performance, and conduct regular team meetings.
• Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals.
• Ensure timely response to support tickets and effective resolution of incidents.
• Supervise and lead a team of maintenance technicians and contractors in responding to reactive maintenance requests.
• Inspect properties to identify repair and maintenance needs, ensuring compliance with safety and quality standards.
• Coordinate the allocation of work orders, scheduling repairs, and managing the team's daily activities.
• Maintain accurate records of maintenance and repair work, materials used, and costs incurred.
• Monitor budgets and costs, making recommendations for cost-effective solutions.
• Build positive relationships with residents and address their concerns promptly and professionally.

Qualifications:

• Previous work experience as a supervisor
• Experience as a planner (desirable)
• Experience in schedule or rates and variations
• Proven experience in a supervisory or leadership position.
• Strong knowledge of desktop operating systems (Windows, macOS, Linux).
• Proficiency in troubleshooting hardware and software issues.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Strong problem-solving skills and attention to detail.

If you are interested please call Sommer on (phone number removed).