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Operations Co-Ordinator - Training/Events

Anderson Recruitment Ltd
Posted 6 days ago, valid for 20 days
Location

Stroud, Gloucestershire GL6 7DS

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client, a leader in delivering virtual live training sessions, is seeking a Training Operations Co-Ordinator for their Stroud office.
  • The role involves maintaining relationships with clients and trainers, managing logistics, and ensuring the successful delivery of training.
  • Candidates should ideally have some experience in training or event organization and possess exceptional communication and problem-solving skills.
  • This full-time position offers a salary of £30,000, with working hours from Monday to Friday, 9 am to 5:30 pm, and potential for hybrid working.
  • The ideal candidate will be well-organized, detail-oriented, and proficient in IT and CRM systems.

Our client delivers award-winning mainly virtual live training sessions and programmes to corporate and public-sector organisations working with some top name companies and brands. They have a first-class reputation for quality, have many long-term customers and are known and respected for their pioneering work.

They currently have an exciting vacancy at their office in Stroud, to join the team as Training Operations Co-Ordinator. Daily tasks include maintaining excellent relationships with clients and trainers, booking meetings, confirming training dates and times with clients and trainers, managing and confirming all training logistics, managing evaluation and supporting sales. Your overall role will be to ensure the successful delivery of all training whilst delivering excellent customer service. Ideally you will have some experience in training or events organisation.

Responsibilities:

- Communicating with customers and trainers to arrange all training

- Managing customer invoicing

- Confirming final logistics with all stakeholders

- Dealing effectively with any amendments to logistics

- Ensure successful delivery of training

- Setup and management of training evaluation

- Booking training follow up meetings with customers

- Supporting sales and marketing

Candidate Attributes:

- Exceptional Communication: Building and maintaining strong relationships and articulating ideas clearly through both written and verbal communication on the phone and on video meetings. Being a team player.

- Confidence and Agility: Quick thinking, adaptability, and the ability to think on your feet including when working under pressure.

- Problem-Solving Skills: An innate ability to identify solutions in challenging situations.

- Initiative: Ability to take initiative and improve existing processes.

- Attention to Detail: Consistent accuracy when handling client and trainer interactions.

- IT and CRM Proficiency: Competent in using Word, Excel and PowerPoint and ability to easily - learn new IT tools and CRM systems to manage client information and enhance service delivery.

- Well organised: have excellent organisational skills and the ability to prioritise effectively

Hours - Monday - Friday - 9am - 5.30pm with potential hybrid working option

Salary - £30,000

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.