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Account Manager – Ripon
Salary: Up to £24,625 + Bonuses
Location: Ripon
Job Type: Full-time, Permanent
Benefits Include: 23 days holiday + statutory holidays, healthcare, pension contribution, flexible working hours.
Are you looking to start your career in sales and join a dynamic, customer-focused team? We are recruiting for an exciting opportunity as an Account Manager with a company based in Ripon, where you will be integral to ensuring customer satisfaction and delivering top-tier service.
As an Account Manager, you will have a varied and rewarding role, with responsibilities ranging from sales order administration to post-sales customer support. Excellent training will be provided, offering you the chance to grow and develop within a thriving team.
Key Responsibilities:
- Manage customer orders from receipt to completion, ensuring a smooth and efficient process while providing exceptional customer service.
- Identify upsell and cross-sell opportunities, contributing to sales growth.
- Resolve customer queries and complaints, liaising with other departments, third-party couriers, and the sales management team where necessary.
- Build and nurture strong, long-term relationships with both external clients and internal stakeholders.
- Monitor customer behaviour to spot trends and identify potential risks or new sales opportunities.
- Ensure accurate sales order processing and data entry on in-house systems.
- Collaborate with clients to maintain a high standard of service delivery.
Requirements:
- Previous experience in sales is beneficial but not essential.
- Strong communication skills and a customer-first approach.
- Exceptional attention to detail and organisational skills.
- A team player who thrives in a collaborative environment.
- A valid UK driving licence and vehicle.
If you're eager to start your career in sales and develop your skills in a supportive and dynamic environment, this is the perfect opportunity for you!
To apply for this exciting Account Manager role, please send your CV to Unity Resourcing.
