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- Annual Salary: £30,000 - £32,000 Per Annum
- Location: Sudbury, Suffolk
- Job Type: Full-time
Join our clients team as a Credit Controller. This role involves the overall management of the company’s debtor ledger, ensuring that customer credit accounts are paid within agreed terms. The successful candidate will demonstrate a high degree of competency in analytical thinking, troubleshooting, and problem-solving.
Day-to-day of the role:- Chasing debt via telephone and/or written communications.
- Negotiating repayment plans where necessary.
- Vetting new account applications and running credit checks.
- Setting and reviewing credit limits.
- Liaising with solicitors for debt recovery.
- Managing automated cash procedures.
- Reconciling payments and bank accounts.
- Issuing statements, invoices, and credit notes.
- Handling customer queries and managing returns.
- Liaising with internal staff and customers regarding returns.
- Establishing good working relationships with internal staff and customers.
- Assisting with other duties within the accounts department as needed.
- Previous experience in a Credit Controller role is essential.
- Proactive, firm but customer-focused approach to the collection of money.
- Experience with SAP Business One is a distinct advantage.
- Familiarity with Sage Pay (Opayo) is desirable.
- Proficient in Microsoft Office.
- Flexible approach to manage, prioritise and work to deadlines.
- Strong problem-solving skills.
- Excellent verbal and written communication skills.
- Team player with good interpersonal skills.
- Strong organisational, numeracy, and analytical skills.
- Competitive salary.
- Opportunities for professional growth and development.
- Supportive team environment.
To apply for this Credit Controller position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position to .
