Our client are a niche 'Hi-Val’ Freight Forwarder based in Sunbury-on-Thames andare looking for a Import Operative to join the current Import team, to assist with the smooth running of the department. Working 09:00-17:30 Monday to Friday, including a one hour break each day.

The role of Import Operative will involve, but is not limited to, the following responsibilities:

Monitor Pre-Alerts from foreign agents and raise import files.
Create records in the ERTS system ready for clearance.
Handling files from start to finish.
Ensure all relevant and legal documentation is in place for the Customs Clearance.
Complete and check customs entries, checking the CPC to be used after receiving instructions from the client.
Ensure the client file is completed with the release information before delivery is organised.
Support management with deliveries in the transport department taking into consideration, size, value location and urgency of delivery.
Support management to ensure that we are meeting the client's needs.
Represent the company by demonstrating high levels of customer service and a professional attitude at all times.
Undertake additional duties, or assist other members of staff, as may be reasonably requested by the Manager or Directors.

In return for all this, we offer the following:

Annual Leave;

28 days per annum (including 8 national holidays).
Annual leave days increase with longevity.

Annual Salary Reviews & Performance Bonuses;

Salaries reviewed annually and any potential increase is based on performance & longevity.
Discretionary bonuses are awarded based on performance.

Uniform;

Full uniform & company phone provided (where required).

Opportunities;

An opportunity to progress your career across the business.

Other benefits;

Salary Sacrifice Pension Scheme (subject to eligibility).
Free access to an independent digital financial wellbeing platform & coach to help you manage and save your money.
Cycle To Work Scheme - administered through 'Green Commute Initiative’ (subject to qualifying criteria).
Electric Car Scheme - administered through 'The Electric Car Scheme’ (subject to qualifying criteria).
Enhanced sickness pay (subject to qualifying criteria).

The knowledge, skills and experience required from our Import Operative is:

Essential

Have a good knowledge of import procedure codes and various import entries.
Hold a full UK driving, or be able to easily commute to our Sunbury office.
Have a good knowledge of the English language both verbal and written.
The ability to prioritise and organise own workload to tight deadlines.
Strong communication skills: the ability to communicate effectively with the client and colleagues.
Be a team player in the import team, as well as working with members of staff across all other departments.
Sound knowledge of IT - Word, Excel and experience of using a CRM system.

Desirable

Experience of transporting valuable goods.
Knowledge of London and the local area.

Due to the nature of the role, there are a number of compulsory checks that must be carried out:

A criminal record check - basic disclosure, carried out by the Disclosure & Barring Service.
A full 5 year reference history, with any gaps in employment scrutinised and accounted for.
A driving licence check.

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