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Customer Service Administrator

Kingsgate Recruitment Ltd
Posted 12 hours ago, valid for 10 days
Location

Sunbury-On-Thames, Surrey TW16 6, England

Salary

£24,000 - £28,800 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Administration Agent will provide essential administrative support to the insurance team by managing and processing various insurance-related documents, policies, and claims.
  • Key responsibilities include ensuring accuracy in reviewing applications, maintaining organized records, preparing quotes and proposals, and responding to inquiries from stakeholders.
  • Candidates should possess strong attention to detail, excellent communication skills, and proficiency in office software, with knowledge of insurance policies being preferred.
  • The position requires previous experience in insurance administration or a related field, with a flexible work schedule of 5 to 6 hours Monday to Friday and one Saturday every three weeks.
  • The salary for this role is £23,000 pro rata, along with potential bonuses.

.Administration Agent

Responsibilities:

  • Provide administrative support to the insurance team by managing and processing insurance-related documents, policies and claims.
  • Ensure accuracy and attention to detail while reviewing and verifying insurance applications, policies and other related documents.
  • Maintain organised and up-to-date records of policyholders, claims and other insurance-related information.
  • Collaborate with insurance agents and underwriters to gather necessary information and complete required paperwork.
  • Assist in the preparation of insurance quotes, proposals, renewals documents.
  • Respond promptly and professionally to inquiries and requests from policyholders, agents and other stakeholders.
  • Conduct research and gather data to support insurance-related decision-making processes.
  • Stay updated with industry trends, regulations and best practices to ensure compliance and provide accurate information
  • Contribute to process improvement initiatives to enhance efficiency and effectiveness in insurance administration.
  • Collaborate with cross-functional teams to ensure seamless coordination and delivery of insurance services.

Requirements:

  • High attention to detail and strong organisation skills.
  • Proficient in using office software and systems, including spreadsheets and databases.
  • Excellent verbal and written communication skills.
  • Ability to prioritise tasks and meet deadlines in a fast-paced environment.
  • Knowledge of insurance policies, procedures and regulations is preferred.
  • Previous experience in insurance administration or a related field is a plus.

Working Hours: Monday- Friday 5/6 hours monday - Friday can be flexible with start finish time and 1 in 3 Saturdays 09:00-13:00

Salary £23,000 pro rata with bonus

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.