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Telecare Support Worker

Service Care Solutions - Social Work
Posted 16 hours ago, valid for 16 days
Location

Sunderland, Tyne and Wear SR2 9UA, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Join our award-winning team as a Support Worker with a leading care provider in the Northeast.
  • The role involves responding to emergency calls, assisting with personal care, and providing reassurance to vulnerable individuals.
  • Candidates must have a full UK manual driving license and be flexible to work shifts, including evenings and weekends.
  • The position offers a competitive salary, although the exact figure is not specified in the job description.
  • Previous experience in a similar role is preferred, but a caring attitude and strong communication skills are essential.

Join Our Award-Winning Team: Become a Support Worker with a Leading Care Provider!

We are seeking passionate, caring individuals to join our dedicated Community Teams and support vulnerable people and children across the Northeast.

About the Role: Our Telecare Service is a reactive service that responds to alarms raised by customers in need of support and reassurance. Whether it's personal care, assisting with mobility, responding to falls, providing ambulance crew assistance, or monitoring assistive technology alerts (such as smoke alarms and exit sensors), your role will be crucial in ensuring vulnerable customers receive the help they need in moments of distress.

Key Responsibilities:

  • Respond to emergency calls from customers
  • Assist with personal care and mobility
  • Provide reassurance and support to individuals in need
  • Help monitor and react to assistive technology alerts
  • Respond to emergency situations with care and professionalism

What We Offer:

  • Full-time positions with immediate start available
  • A company vehicle provided while on duty
  • A set rota including day shifts (07:00 am - 3:30 pm & 1:00 pm - 9:30 pm) across a 4-day working week (including alternative weekends and bank holidays)
  • An opportunity to join an award-winning, trusted organisation

What We Need from You:

  • A full UK manual driving license (this is a must, no temporary licenses accepted)
  • A positive, caring outlook and a desire to support others
  • Strong written and communication skills
  • Flexibility to work shifts, including evenings, weekends, and bank holidays
  • Ability to provide two satisfactory references, a current DBS disclosure, and proof of a valid driving license

Are you ready to make a difference?

If you have the skills and passion to support vulnerable people in your community, we would love to hear from you! Please contact Emily @ Service Care Solutions on or

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.