IT Support Analyst

IT Support Analyst

On-site in Sunderland

Salary: £40,000

Join a well-established and respected manufacturing company in Sunderland, a company that prides itself on innovation and operational excellence. We are looking for an IT Support Analyst to become an integral part of their Operations team, providing essential on-site technical support. This is more than just a job; it's an opportunity to contribute to the success of a thriving organization and build a rewarding career.

Key Responsibilities:

• Manage and maintain critical IT infrastructure, including servers, network appliances, and PCs.
• Provide expert technical support for manufacturing systems (MES) and corporate systems (Microsoft 365).
• Deliver exceptional Helpdesk services, resolving incidents and fulfilling requests efficiently.
• Collaborate with the wider IT team to develop and implement innovative solutions.
• Contribute to the development and maintenance of robust IT policies and procedures.

Essential Skills and Experience:

• Proven IT support experience, particularly in infrastructure and IS systems.
• Strong troubleshooting and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work under pressure 1 and meet tight deadlines.
• Flexibility to work shifts (continental shift pattern).

Benefits:

• A competitive salary of £40,000.
• Opportunities for professional growth and development.
• A supportive and collaborative team environment.
• The chance to work with cutting-edge technology.
• The chance to be a part of a company that values its employees.

We're looking for someone to join ASAP, as such submit your CV to be considered or reach out for additional information.

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Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.