Office Administrator

Office Administrator (Import) - Permanent

Location: Minworth, Sutton Coldfield.

Hours of Work: 8.30am - 5.00pm - Mon - Fri (37.5hrs)

Salary: £24,000 per annum + benefits

As shipping administrator you’ll undertake all administration duties, to prepare accurate and efficient shipping documentation to ensure a seamless transition of goods to our customers and through our supply chain. The shipping administrator will undertake all administration duties:

• Run the range to allocate the work to production facility.
• IP works orders as they come into the department ensuring stock is downdated accurately and scrap is allocated correctly.
• Create BOLs (Bill of Landing) for all works orders accurately and efficiently.
• Obtain costs and quotes for each delivery.
• Negotiate rates with hauliers and freight forwarders.
• Ensure all paperwork is processed in line with promise dates.
• Create shipping headers and produce all relevant export/UK shipping documentation.
• Communicate with outside haulage and shipping companies to ensure a smooth handover of the goods takes place with all necessary documentation provided.
• Communicate with the despatch team to ensure the correct material is pulled and loaded.
• Ensure freight costs are correct and added to the system to ensure goods can be invoiced correctly by finance.
• Scan all documentation to the system in line with customer processes.
• Communicate with sales to ensure correct shipping terms are aligned to the orders and the goods incur no delays due to errors.
• Identify any issues and resolve them before for the goods leave to ensure we can maintain customer satisfaction.
• Ensure all filing is organized and relevant information stored correctly to maintain legal compliance.
• Manages and maintains the relevant statuses to ensure work does not exceed 5 days.
• Complies with all policies and procedures.
• Quality compliance when signing off shipping documents.
• Ensures standards are maintained at all times.

Person Specification:

• An understanding of Microsoft Office, Outlook, and Excel
• Excellent analytical and organizational skills
• Strong mathematical skills
• Ability to work to a high degree of accuracy.
• Good understanding of business
• Ability to work under pressure and meet deadlines.
• Ability to work using own initiative.
• Attention to detail.
• Able to communicate with individuals at all levels.
• Good team working skills.
• Time management
• Honesty and integrity
• Behave in line with our values.
• Willing to work extra to meet deadlines and when the business needs require it.