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An opportunity is available for a Business Administrator to join abusy customer services team.
The principal role of the Business Administrator is to perform a wide range of administrative, office support activities across the business as well as covering reception.
The role requires a confident, self-motivated and personable person with a polite telephone manner and strong administration and organization skills. As part of the wider customer support team, the successful candidate will be an integral part of the smooth running of the plant.
Hours of Work:
8:30am to 4:30pm, Monday to Friday with a 30 minute unpaid lunch break.
Salary circa 25k/annum
Your main responsibilities:
Providing general office administration including data entry, scanning, photocopying and filing.
Meeting and greeting clients and visitors to the site.
Taking inbound calls from customers and transferring to the relevant department.
Providing administrative support to various departments throughout the business.
Monitoring incoming sales enquiries and distribute/manage accordingly.
Sort & distribute incoming and outgoing post.
Managing site access for all employees and visitors and ensure Health & Safety protocols are followed.
Coordinating on monthly site Occupational Health visits.
Being the owner of reception area, CCTV cameras, checking availability of visitor work permits and signing in sheets.
Organizing of catering and refreshments for business meetings.
Maintaining stock of visitors PPE.
Scheduling meetings and minute taking.
Assisting the Continuous Improvement team in initiatives related to customer satisfaction and retention.
Supporting improvements to administrative workflows and procedures to enhance efficiency and accuracy in supporting activities.
Assisting in analysing data to identify trends, opportunities, and potential issues.
Your essential skills we are looking for:
Having customer service skills
Having experience with SAP, Microsoft Office tools, and reception
Being strong at communication and being a person is proactive, efficient, detail oriented and analytical.
Why choose Better Together Recruitment Agency:
- Quick and personal interviews
- Holiday pay
- Pension scheme
If you are interested in this vacancy or would like more information, please apply now.
Benefits:
- Free parking
- On-site parking
Work Location: In person
