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Customer Service Advisor

Lloyd Recruitment Services Ltd
Posted 8 hours ago, valid for 21 days
Location

Sutton, Surrey SM12BE, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Our client is seeking five individuals to enhance their customer service team due to increased work volumes.
  • Candidates must have previous customer service experience and be available to start on March 3, 2025.
  • The role involves responding to client calls and emails, updating internal systems, and managing complaints.
  • Interviews will begin the week of February 17, 2025, and the position is ongoing with potential for permanent placement.
  • Salary details are not specified, but individuals must reside within commutable distance of Sutton.

Our client is looking for five individuals to join their existing customer service team, due to increased work volumes.

The Individuals:

  • Must be available to start on the 3rd March 2025
  • Must live within commutable distance of Sutton
  • Must have previous customer service experience
  • Confident communicators both verbal and written
  • Self-motivated and driven to hit required daily targets
  • Strong work ethic and a team player

The Role:

  • Responding to incoming calls and email requests from clients, assisting with additional collections / deliveries and cancellations
  • Updating internal systems
  • Escalating complaints to relevant departments
  • Ongoing temporary position with opportunities to go permanent

Interviews commence week of 17th February 2025.

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Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.