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We are working with a global financial services organisation share a commitment to making things better for clients and each other. They continually explore new technology and different ways of working to put their clients first.
A new opportunity has arisen within their Retail Pensions division to join them in the administration of SIPPS and be trained on SIPP Payroll. This particular area of the business is responsible for processing complex elements of SIPP administration including benefit calculations and payment, divorce cases, QROPS transfers, payroll management and online exception processes.
Using your SIPP knowledge and experience in providing uncompromising service their IFAs and clients and your responsibilities will include (with training on the payroll elements):
- Organising and overseeing the regular pension payroll cycles and all other related work
- Managing daily process control & data quality reports, monitoring & reconciliation
- Overseeing and executing the monthly PAYE payment to HMRC
- Supporting tax or other operational Payroll Processing queries
- Maintaining and updating team procedures, process flows and quick guides where any process changes or improvements are made
- Handling platform incidents relating to Benefits processes including payroll
- Overseeing appropriate escalation of issues to management e.g. those that have regulatory/reputational/financial risk
Case management of technical or complex client instructions to ensure the best possible client outcome
It is essential that you possess proven experience in the administration of SIPPS, coupled ideally with an understanding of HMRC rules which govern pension transfers and benefit payments
Organised with the ability to complete multiple tasks against tight deadlines, you will be someone with accuracy and attention to detail in all aspects of service delivery, documentation and reporting, possess confident communication skills, be numerate and computer literate (Excel, Word and PowerPoint) and be comfortable working with people and teams across the business and locations
The role offers hybrid working (2 / 3 days in office), together with a remuneration package that includes end of contract bonus, onsite (free) gym, parking and a non-contributory pension etc.
Further information is available on application.
