Customer Support Advisor

Harvey Beric Associates

Posted 5 hours ago, valid for 7 days

Swadlincote, Derbyshire DE12 6JP, England

£22,000 - £26,400 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

A Customer Support Advisor position is available in Swadlincote, requiring candidates to manage customer purchase orders and handle incoming sales calls.
Key responsibilities include processing orders, managing customer calls, addressing after-sales issues, coordinating stock returns, and providing exceptional customer service.
The ideal candidate should have prior experience in a busy customer service or sales environment, along with strong attention to detail and the ability to prioritize workload.
This role offers a competitive salary, although the exact figure is not specified in the job description.
Candidates are encouraged to apply if they meet the requirements, but should assume they were unsuccessful if they do not hear back within 48 hours.

We currently have a fantastic opportunity for a Customer Support Advisor to join our client based in Swadlincote. Working as part of a fast-paced team you will be responsible for inputting customer purchase orders and answering incoming sales office calls. Key responsibilities will include:

Process allocated orders
Manage incoming and outgoing customer calls
Deal with after sales issues, including complaints
Coordinate stock returns & documentation
Gain good product knowledge
Deliver exceptional customer service at all times

The ideal candidate will have previous experience of working in a busy customer service/sales environment, have excellent attention to details and be able to prioritise own workload. So, if you are looking for a new challenge and have the skills and knowledge required for this busy and varied role, then please apply now. However, if you do not hear back from us within 48hrs, kindly assume you have been unsuccessful. (agy)

Apply now in a few quick clicks

Customer Support Advisor

Customer Service Representative - Nights

Sales & Customer Service Representative

Customer Service Executive