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Client relations manager
Customer Service Administrator

Customer Service Administrator

Vibe Recruit Limited

Posted a day ago, valid for a month

Swansea, West Glamorgan SA1 5AS, Wales

£24,000 per annum

Full Time

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Sonic Summary

The position of Customer Service Administrator is a permanent role based in Swansea with a salary of approximately £25,000 per annum.
The ideal candidate should have excellent customer service and administrative skills, with a focus on supporting UK customers.
Key responsibilities include order processing, dispatch, invoicing, and maintaining customer accounts using Sage and other internal systems.
Candidates are expected to be organized, passionate, and proactive, with the ability to build strong working relationships and proficiency in MS Office packages.
Experience in a similar role is required, along with excellent communication skills.

Customer Service Administrator

Permanent

Swansea

Circa £25,000pa Monday to Friday

An opportunity to join a multi-award winning household name based in Swansea!

We need someone with excellent customer service skills, and top notch administrative skills and experience to join this wonderful team supporting the company's UK Customers.

Your responsibilities will be:

Timely order processing
Order dispatch in partnership with the UK & EU warehouse teams
Order invoicing
Tracking orders
Administrating Credit and Returns
Maintenance and housekeeping of customer accounts & product data via Sage, customer portals & internal trackers
Supporting and partnering with Key Account Manager on KPIs to ensure maintaining operational performance & account health
Management of portals, enquires and ensuring inventory updated accordingly

You'll need to be ORGANISED, PASSIONATE and PROACTIVE! And you'll also need:

The ability to build good working relationships
Competency with all MS Office Packages
Excellent communication skills

If you're interested in discussing this role further and you have the right skills and experience please get in touch.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

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