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Field Collections Officer

Aaron Wallis Sales Recruitment
Posted 3 days ago, valid for 21 days
Location

Swansea, West Glamorgan SA57PR, Wales

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Field Collections Officer position is a remote-based role covering South Wales, offering a basic salary of £29,000 along with a £5,000 car allowance and bonuses.
  • Candidates must have at least 2 years of experience in field-based debt collection or similar roles.
  • The job involves visiting client premises to resolve outstanding debts, making collection calls, and collecting essential customer data.
  • Excellent communication, negotiation, and interpersonal skills are crucial for success in this role, as well as a valid driver's license and access to a reliable vehicle.
  • Applicants should note that this position is regulated by the FCA, requiring thorough background checks including credit history and a DBS check.

Field Collections Officer - Debt Collector. Remote based.

£29,000 basic + £5,000 Car Allowance + Bonus + Exceptional benefits package including private health, above average pension and generous holidays from Day One.

Remote-based role, covering South Wales. The role require previous experience of Field Based Debt Collection/ Credit Control/ Cash Collection.

These Field Based Debt Collector Roles are with a global Energy company that offers exceptional training and career opportunities.

Are you an experienced negotiator? Someone with excellent listening skills and natural empathy.

As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships.

As a Field Based Cash Collections Officer, You'll be responsible for:

  • Visiting client premises to discuss and resolve outstanding debts.
  • Making collection calls, negotiating payment plans, and executing warrants when necessary.
  • Collecting essential customer data, including meter reads and vulnerability assessments.
  • Developing strong relationships with clients and colleagues.

To be successful in this Field Based Cash Collections role, you will need:

  • At least 2 years of experience in a similar field-basedcollections
  • Must have worked in payment collections
  • Excellent communication and interpersonal skills.
  • This role requires delicate negotiation and problem-solving skills; it is a subtle collection approach, arranging payment plans, etc.
  • A valid driver's licenseand access to a reliable vehicle.
  • As the FCA regulates the company, there is a rigorous candidate checking process, including adverse credit history checks and a DBS check.

Just to be clear, this is NOT a remote-based Credit Control role. PLEASE DO NOT APPLY UNLESS YOU HAVE FIELD-BASED CASH COLLECTION EXPERIENCE.

This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.