Data Analyst

Loom Talent are delighted to be leading the recruitment of a Data Analyst for a client in Swindon.

Our client is a market leader in Logistics and Supply Chain management.

In the role of Data Analyst, you will be responsible for the following key tasks:

• Turn data into clear insights and easy-to-understand reports.
• Keep customer information and follow-ups updated in Salesforce.
• Stay on top of key documents like contracts, account plans, SLAs, and NPS scores.
• Write and send client-related updates and letters.
• Help improve team processes by spotting what works, what doesn't, and sharing ideas.
• Keep Salesforce data accurate for contacts, contracts, leads, renewals, etc.
• Keep SOPs current and easy to follow.
• Help roll out better tools and processes for smoother workflows.
• Keep the Client Services SharePoint clean, organized, and up to date.
• Coordinate with other teams to make sure updates are shared on time.
• Lead internal meetings on contract renewals and share updates with the team and execs.
• Gather and manage all client KPI data in one place.

The ideal candidate for this opportunity will meet the following criteria:

• 1-3 years' experience supporting within a logistics or supply chain department
• Ability to analyse data and to translate this into information for reporting
• The ability to communicate and build relationships across the business, including senior stakeholders
• Experience working with data and interpreting data
• Strong systems including BI and previous use of ERP or CRM
• Good it skills including MS Word, Excel, and PowerPoint
• Ability to work in a dynamic, fast-paced environment with shifting priorities
• Project management skills

This is a great opportunity offering the chance to join a true leader in the Logistics and Supply Chain sector. You will receive a competitive salary and benefits. Candidates must be willing to travel to offices around the global network as needed by the business.