Sales Advisors

Thrive Group are recruiting for Sales Advisors on a Permanent basis, with a view to start in October.

These positions are located in Royal Wootton Bassett, Swindon, paying £21,000-£25,000 per annum + uncapped commission.

These are full-time positions, offering several shift patterns including 08:45-17:30, 10:45-19:00 or 20:00. This is working on a rota basis and includes weekend work.

Job Purpose

We are seeking a dynamic, driven, and focused individual who excels in sales and consistently meets KPIs. This role offers the potential for future travel to our overseas offices for those eager to learn and excel in selling exceptional holiday packages. As the first point of contact in the customer journey, we need someone passionate about providing outstanding service to our potential customers.

Typical Activities

• Handle inbound sales calls, understand customer needs, build rapport, and offer expert solutions.
• Deliver excellent customer service, tailoring your approach for each call.
• Engage customers, understand their requirements, pitch, and close sales.
• Offer alternative solutions if the initial offering does not meet customer needs.
• Meet or exceed company KPIs.
• Make accurate cost calculations and provide quick, efficient quotations.
• Complete accurate administrative work to finalise bookings.
• Work proactively as part of a small team within a larger department of over 30 Sales Advisors, bringing energy and drive to a fast-paced environment.
• Collaborate effectively with other departments to ensure product understanding.

Essential Skills

• Highly motivated and results-oriented salesperson with a strong drive to achieve goals and a high degree of self-motivation.
• Understanding of profit and loss calculations and basic business finance, such as gross margin percentages and calculations.
• Proven sales history with the ability to meet company KPIs.
• Ability to identify with customers, establish rapport, and build relationships.
• Adaptable style to provide personalised customer service.
• Strong organisational skills to achieve targets/KPIs.
• Takes responsibility for actions and results.
• Thrives under pressure and demonstrates resilience.
• Excellent communication and listening skills.
• Flexible approach, able to work weekends and extended hours as needed.
• Great attention to detail.
• Proficient in Excel, Word, Outlook, and internet use.

Desirable Skills

• Experience in the travel industry is beneficial but not essential; full training will be provided.
• Experience in call centre sales or travel sales is required.

For more information please apply or contact the team on 01793 488057.

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