Support Worker

A Mental Health Support Worker provides essential care and support to individuals experiencing mental health challenges, helping them manage their condition and lead fulfilling lives. The role involves offering both practical and emotional assistance, promoting mental well-being, and encouraging independence in everyday activities while ensuring that individuals are treated with dignity and respect.

Key Responsibilities:

1. Personal Care Assistance:

   • Help with personal hygiene, including bathing, dressing, and grooming.
   • Assist with toileting and incontinence care.
   • Provide assistance with mobility and transfers, including the use of mobility aids.

2. Health and Well-being:

   • Administer prescribed medications and support with any medical requirements (under supervision).
   • Assist with meal preparation and feeding, ensuring nutritional needs are met.
   • Monitor and record health conditions and report any concerns to the healthcare team or family members.

3. Social and Emotional Support:

   • Offer companionship and support in building and maintaining relationships.
   • Engage in social and recreational activities to promote mental well-being.
   • Listen actively to clients, provide reassurance, and offer emotional support.

4. Promote Independence:

   • Support individuals in developing life skills, such as cooking, cleaning, and budgeting.
   • Encourage and support clients in achieving their personal goals and promoting independence.
   • Empower individuals to make their own decisions and exercise choice in their daily lives.

5. Documentation and Reporting:

   • Maintain accurate records of daily activities, health status, and any incidents or concerns.
   • Report any changes in health, behavior, or living conditions to supervisors or healthcare providers.

6. Safety and Risk Management:

   • Ensure that clients are safe within their environment and adhere to safety guidelines.
   • Identify and mitigate potential risks to health and safety.
   • Follow policies and procedures to safeguard vulnerable individuals..

Qualifications and Skills:

• Experience: Previous experience in a support or care role is preferred, though training is often provided.
• Skills: Strong communication skills, empathy, patience, and the ability to work independently or as part of a team.
• Qualifications: A relevant qualification such as NVQ Level 2/3 in Health and Social Care or equivalent is desirable.
• Personal Attributes: Compassionate, reliable, responsible, and respectful of others' dignity and privacy.
• Training in mental health first aid, crisis intervention, or de-escalation techniques is advantageous.