- Provide general administrative support to the team, ensuring tasks are completed efficiently and accurately.
- Manage bookings, orders, and merchandise, ensuring they are processed and dispatched correctly.
- Respond to customer enquiries via email and telephone in a timely and professional manner.
- Assist with event organisation, including setting up materials, preparing delegate packs, and issuing tickets.
- Support the team with invoicing, purchase orders, and general data entry.
- Maintain accurate records and ensure compliance with data protection policies.
- Proven experience in an administrative role.
- Strong organisational skills and ability to prioritise tasks.
- Proficiency with Microsoft Office, particularly Excel.
- Ability to work independently and as part of a team.
- Excellent communication skills, both written and verbal.
- Strong attention to detail and a proactive attitude.
- Hybrid working: 3 days in-office, 2 days from home (with more office presence during event periods).
- A supportive team environment and opportunities for growth and development.