Temp to perm opportunityBrand new, modern facilitiesFavourable day shiftsOur client based in the Amington area of Birmingham is seeking a number of motivated customer service agents to join their growing operation. As part of the company's expansion plans, you will be helping to support with booking energy meter servicing across a wide range of clients.This is not a telesales role, and full training will be offered alongside a proven scripted introduction. Nevertheless, our customer is seeking applicants with an excellent phone manner along with the ability to use initiative when presented with unexpected situations.The main responsibilities of the Contact Centre Operative includes:-- Making a large number of outbound calls- Following script to co-ordinate planned works- Maintaining standards of professionalism at all time with pphone conduct- General data entry and populating of in-house CRMTo succeed in this role, we are looking for:- 'Can-do' attitude- Good phone manner and ability to build rapport- Ability to hit clear call targets- Some small amounts of prior experience in a contact centre / office environmentHours: 0900am - 1700pm Monday to FridayRate of pay: £11.44, may be subject to review if/when you move into more specialist departmentsIf you are interested in discussing our Customer Service agent role further, please click below to apply.
Back to searchCustomer Service Agent
Pertemps Tamworth
Posted 4 days ago, valid for a month
Tamworth, Staffordshire B77 3EY, England
£20,000 - £24,000 per annum
Part Time
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Sonic Summary
- The client in the Amington area of Birmingham is hiring customer service agents for a temp-to-perm opportunity.
- The role involves making outbound calls to book energy meter servicing and does not involve telesales.
- Candidates should possess a good phone manner, initiative, and some prior experience in a contact center or office environment.
- The position offers favorable day shifts from 9:00 AM to 5:00 PM, with a pay rate of £11.44, subject to review in specialist departments.
- Applicants should have a 'can-do' attitude and the ability to meet call targets.
