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Two brand new Customer Service Executive positions have become available within this company which continues to thrive and has big growth plans for 2025.
What’s in it for you?
- Work hours: Monday to Friday, 9am to 5.30pm
- Salary: £22,500 with on target earnings of £32,500
- 20 days annual leave, days off between Christmas and New Year, your birthday off, and the option to buy more holiday
- Wellbeing program which includes access to BHSF, medical appointments, mental health support, and death in service insurance
- Career development options with access to apprenticeships and online training
- Casual dress days and regular team social events
- Free on-site parking
- Rewards for long service
Customer Service Executive Responsibilities:
- Performing a high number of outbound calls and contacting customers to successfully collect monies owed
- Providing customers with efficient and effective solutions that satisfy both parties
- Taking payments from customers over the phone
- Handling inbound calls and dealing with queries relating to customer accounts
- Updating and maintaining customer accounts to reflect activity and communication
Customer Service Executive Skills and Experience:
- Experience in a telephone-based customer service role
- Has a record of delivering exceptional customer service
- Good working knowledge of Microsoft Office packages
- Confident over the phone, and experienced in handling calls in a professional manner
- Skilled communicator, who is articulate and capable liaising at all levels
