SF Recruitment are recruiting for a Customer Service Advisor to join our clients team in Tamworth on 6 Month Fixed-Term Contract.
6 Month FTC
£27,000 per annum (£13.22ph)
Monday-Friday office based
Responsibilities:
Processing sales orders
Answering queries through email & phone
Updating customers on order status
Respond promptly and professionally to customer enquiries via phone, email, and chat.
Resolve customer issues efficiently and effectively, ensuring a high level of satisfaction.
Provide product and service information, and assist customers in making informed decisions.
Maintain accurate and detailed records of customer interactions and transactions.
Collaborate with team members and other departments to resolve complex issues.
Continuously seek opportunities to improve customer service processes and outcomes.
Requirements:
Experience in Customer Service is essential
Must be immediately available
Ability to use initiative when communicating with customers
Happy to be office based Monday-Friday
Able to commute to Tamworth
If you are interested in this role and are immediately available, please apply now.
Back to searchCustomer Service Advisor
SF Recruitment (Birmingham)
Posted a day ago, valid for 13 days
Tamworth, Staffordshire B79 7PD, England
£26,000 per annum
Full Time
In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.
