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Customer Service Advisor

Alma Personnel
Posted 13 hours ago, valid for 4 days
Location

Tamworth, Staffordshire B77 3EY, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client in the Tamworth area is seeking Full Time and Part Time Customer Service Advisors for a temp to perm position.
  • Candidates will work Monday to Friday with various shift patterns, including full-time hours of 8am-4pm, 9am-5pm, or 10am-6pm, and part-time hours of 8am-12pm.
  • Key responsibilities include handling incoming calls, arranging appointments, managing complaints, and data entry.
  • The ideal candidate should possess excellent communication and IT skills, and have experience in a busy call centre environment.
  • The salary for this role is competitive, and candidates should be prepared to start immediately.

Our well-established client based in the Tamworth area are currently recruiting for a Full Time and Part Time Customer Service Advisor's to join their team on a temp to perm basis.

Full time hours - Monday to Friday on a rotating shift pattern - 8am - 4pm, 9am - 5pm, and 10am - 6pm

OR

Part time hours - Monday to Friday 8am - 12pm

Main duties include:

  • Handle incoming telephone calls and assist customers with their enquiries.
  • Arrange appointments and handle customer bookings.
  • Deal with complaints and escalate if necessary.
  • Data entry into company system.
  • Place customer orders.
  • Deal with a large volume of telephone calls.

The ideal candidate will:

  • Have excellent communication skills.
  • Be confident working within a busy call centre environment.
  • Have excellent IT skills.

This is a temp to perm role so the successful candidate will need to be available to start immediately. After a successful temporary period, you will have the option to work from home.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.