Customer Service Support

Pertemps Tamworth

Posted 16 days ago, valid for 10 days

Tamworth, Staffordshire B77 3EY, England

£18,000 - £25,000 per annum

Part Time

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Sonic Summary

The job is for a Customer Service Advisor based in Tamworth, offering a temporary to permanent opportunity.
Candidates do not need any prior experience, but should possess a desire to grow within the business.
The role involves handling inbound and outbound calls, managing appointment schedules, and addressing customer inquiries.
The pay rate ranges from £8.60 to £11.44, depending on age, and the working hours are Monday to Friday from 8:30 am to 4:30 pm.
Strong communication skills and proficiency in Microsoft packages are required, along with a positive attitude towards customer service.

*** No experience needed **** - Ideally we need candidates with desire and ambition to grow within a business ***Eager, Enthsuastic and the passion to deliver good quality Customer Services to all our clients customers Customer ServiceSupportTamworth BasedTemporary to permanent opportunityMonday to Friday 8:30am – 16:30pmPayrate: £8.60 - £11.44 (Age dependant)Are you looking for an exciting opportunity to join a new and vibrant team in a rapidly growing business as a customer service advisor. Full training is provided within the role, no experience required.Responsibilities:

Handle inbound and outbound calls to schedule installation appointments with customers
Manage and update appointment schedules on inhouse booking system
Address customer inquiries and concerns, providing solutions or escalating issues as necessary
Maintain a high level of professionalism and customer service during all interactions

Requirements:

Strong communication skills both verbal and written
Computer literate; Proficient on all Microsoft packages
Ability to work effectively as part of a team
Positive attitude and a commitment to delivering outstanding customer service.

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