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Part Time Customer Service

Alma Personnel
Posted 25 days ago, valid for 6 days
Location

Tamworth, Staffordshire B77 3EY, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client in the Tamworth area is seeking Part Time Customer Service Advisors for a temp to perm position.
  • Candidates can choose from three shift patterns: weekends 8am-4pm, weekdays 8am-12pm, or 3pm-7pm, with weekly hours ranging from 15 to 20.
  • The role involves handling customer inquiries, arranging appointments, dealing with complaints, and data entry.
  • The ideal candidate should possess excellent communication and IT skills, and have experience working in a busy call center environment.
  • The salary is competitive, and candidates should be available to start immediately, with the potential for remote work after a successful temporary period.

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temp to perm basis.

You will be working part time hours, and there are three different shift patterns available:

  • Every Saturday and Sunday, 8am - 4pm (15 hours per week)
  • Monday to Friday, 8am - 12pm (20 hours per week)
  • Monday to Friday 3pm - 7pm (20 hours per week)

Main duties include:

  • Handle incoming telephone calls and assist customers with their enquiries.
  • Arrange appointments and handle customer bookings.
  • Deal with complaints and escalate if necessary.
  • Data entry into company system.
  • Place customer orders.
  • Deal with a large volume of telephone calls.

The ideal candidate will:

  • Have excellent communication skills.
  • Be confident working within a busy call centre environment.
  • Have excellent IT skills.

This is a temp to perm role so the successful candidate will need to be available to start immediately.

After a successful temporary period, you will have the option to work from home.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.