- Manage supplier deliveries and coordinate with drivers on site to ensure efficient processing while prioritising safety.
- Oversee bulk tanker operations within working hours, ensuring correct material handling, sampling, and testing are carried out, and completing inspections and documentation to meet permit requirements.
- Ensure the DSR (Delivery Site Requirements) process is followed by all tanker off loaders, reporting issues to relevant departments, and maintaining up-to-date training materials and records.
- Receive, log, and inspect palletised deliveries, confirming product quality and specifications, and notifying appropriate departments of any discrepancies.
- Update booking systems with delivery information, ensuring delivery notes match purchase orders, and track missing documents as needed.
- Collaborate with production and stock control teams to address delivery or product issues that may affect order schedules.
- Identify and document non-conformance when issues arise with product, quantity, specification, delivery, or adherence to site rules, ensuring all relevant information is captured.
- Generate supplier return notes and label pallets ready for collection.
- Manage the quarantine area and oversee non-conforming products to ensure swift resolution.
- Inspect returned pallets to determine their next steps, whether to be re-stocked, scrapped, or reworked.
- Conduct random weight checks on palletised deliveries to ensure compliance with product and packaging requirements, including packaging components, full pallets, and finished goods.
- Maintain documentation such as packaging specifications, delivery note folders, driver induction records, and tank/silo information plans.
- Perform a range of QHSE (Quality, Health, Safety, and Environmental) inspections, including audits of pick faces and finished goods, recording findings accurately, and working with local teams to resolve issues.
- Record and document inspection and audit results thoroughly.
- Assist the QHSE Manager in the introduction of new products, quality systems, tools, and techniques.
- Promote and ensure compliance with all Health, Safety, Quality, and Environmental requirements, acting as a champion for these areas.
- Provide support in other QHSE tasks and functions as needed.
- Follow all relevant management systems and control procedures.
- In-depth knowledge of the 7 Principles of Quality Management.
- Strong commercial awareness and an understanding of how quality performance impacts business outcomes.
- Excellent written and verbal communication skills.
- Confidence and credibility in demonstrating expertise in both people and product safety.
- Adaptable and flexible, with the ability to assertively enforce quality standards when necessary.
- Strong organisational skills and the ability to prioritize tasks effectively.