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Service Delivery Administrator

Jobseekers Recruitment Services
Posted 10 hours ago, valid for 21 days
Location

Taunton, Somerset TA4 1BY, England

Salary

£24,375 - £23 per annum

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • We are looking for a part-time Service Delivery Administrator to work 20-30 hours per week over 4 or 5 days for a charity in Taunton.
  • The role involves providing administrative support, managing client inquiries, onboarding processes, and assisting with event support.
  • Candidates should have a passion for helping others, excellent customer service skills, and proficiency in Microsoft Office.
  • Experience in the health and wellbeing or charitable sector is desirable, along with financial experience and familiarity with SAGE and OPAYO.
  • The salary for this position is GBP 24,375 pro rata, and applicants should ideally have prior experience in a similar role.

We are seeking a part-time team member for 20-30 hours per week over 4 or 5 days to provide administrative support to our client, a friendly, passionate charity in Taunton. **Role Overview:** As a Service Delivery Administrator, you will be the first point of contact for clients, ensuring a smooth experience and supporting the center manager. Key responsibilities include: - Handling telephone, email, and web inquiries from clients and advisors. - Managing client onboarding and offboarding processes, including data entry. - Arranging initial consultations and processing payments. - Supporting advisors with room bookings and managing invoicing records. - Attending meetings and ensuring office supplies are stocked. **Additional Duties:** - Assisting with event support and social media updates. - Maintaining records in Sage 50 accounting software. **Person Specification:** - Passionate about helping others with excellent customer service skills. - Proficient in Microsoft Office and reliable in providing support. - Strong communication skills and attention to detail. - Willing to learn and work collaboratively. **Desirable Qualifications:** - Experience in the health and wellbeing or charitable sector. - Financial experience and data analysis skills. - Familiarity with SAGE and OPAYO. **Salary:** GBP24375 pro rata **Annual Leave:** 23 days per year plus bank holidays **Company Pension** **Parking:** Rota system for parking space

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.