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A fantastic opportunity has arisen for a dedicated and driven Customer Service Insurance Adviser to join a well-established Insurance Brokerage in Taunton. This role offers excellent training, a supportive team environment, and the chance to advance your career within a dynamic and growing business.
Role Overview
The successful candidate will play a key role in exceeding sales targets and promoting business development within the brokerage. You will be responsible for driving profitable growth through maintaining and expanding relationships with the existing customer base, as well as attracting new clients. This is an ideal position for someone who enjoys delivering outstanding customer service and is motivated by the challenge.
Key Responsibilities
Generate and handle quotes for new business, build relationships with potential clients, and ensure competitive pricing.
Renewals and Adjustments: Manage policy renewals and mid-term adjustments with accuracy and efficiency, ensuring customers' needs are met.
Customer Service Excellence: Provide a high standard of customer service, responding to inquiries and resolving issues promptly to maintain client satisfaction.
Support the smooth day-to-day running of the branch, assisting with administrative tasks and contributing to a positive team culture
What's needed to be considered:
Customer Service and Sales Experience: Proven background in customer service or sales, ideally within insurance, financial services, or a related field but not essential.
Goal-Oriented and Motivated
Strong verbal and written communication skills, with the ability to engage confidently with customers over the phone and in person.
Willing to learn and grow within the role, with a proactive approach to handling responsibilities.
Previous telephone experience in a customer service or sales capacity is advantageous but not essential.
What next?
Apply today to be considered for this opportunity. If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client. In this discussion we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements.
Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career
