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We have customer service opportunities at Taunton train Station. As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station with queries and offering assistance as when required at Taunton station. We have a possession taking place between 3rd-7th February and there will be bus replacements in place.You would be providing this information to members of the general public to ensure they understand where to go during their journey, help them in and around the station and providing excellent customer care!
You will be involved in....
- Meeting and greeting our customers as they enter and leave our station
- Supporting customers needing assistance
- Ensuring the safety of the station environment
- Providing a friendly and personable service* Paid online training *Pay rate: £13.57 per hour.Shifts: 0700-1500 or 1400-2200.Contract: 5 days only 3rd, 4th, 5th, 6th and 7th Feb.
What are we looking for?
We are looking for focused and flexible people, able to balance safety and customer service at all times. It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business.
You will need to:
- Have a professional, but fun approach to your work.
- Be passionate about providing amazing customer service.
- Love working as part of a team, but able to work independently too.
- Have first class interpersonal skills.
- Love the buzz of a busy environment, be able to keep your cool under pressure.
- Be safety conscious - able to spot and anticipate risk.
Please note a zero-alcohol tolerance is to be adhered to working on the railway and candidates cannot turn up under the influence of alcohol. 18 years above only.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy
