Back to searchCustomer Service Co-ordinator Trainee
Ethero
Posted 2 days ago, valid for 4 days
Telford, Shropshire TF4 2BN, England
£18,000 - £21,600 per annum
Full Time
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Telford office based
0830-1700
Monday - Friday
Circa £21,000 plus benefits, annual bonus, 25 days holiday plus bank holidays and regular incentives
If you would like to work for a company that is a Global, sustainable manufacturer, has a multi-cultural, family feel team of colleagues and can offer a modern, light and airy office environment, this is the role for you.
Duties
Raise & process customer purchase orders as well as order acknowledgements
Raise packing lists for inward shipments
Check purchase orders to ensure they match requested production orders
Receive and send shipping documents to clearing agents
Raise customer invoices
File completed invoice packs, purchase orders and archiving.
Review and follow delivery schedules with the logistics department
Update the system with shipping information.
Track deliveries and shipments and update customers
Deal with general customer enquiries and provide purchase order updates.
Raise credit notes, debit notes and proforma invoices when needed.
Provide Sales support based on requests coming from the Sales Managers across Europe
Essential criteria:
Be a fluent or native in at least 1 Eastern European language
Be highly proficient with MS Office
Have accurate data entry skills
Be an excellent written and verbal communicator
Have some customer service experience
Be literate and numerate
Have a positive attitude and strong work ethic
This role is UK based and does NOT have sponsorship opportunity
Our process is barrier free and we will ensure you are carefully considered for the role you have applied for. If you have not been successful for this role, please do apply to others or send your CV to with a cover letter explaining what you are looking for and we will do our best to support your search for new employment.
This role is being advertised by the Telford office of Ethero, where you will find access to both permanent and temporary employment across a wide range of job sectors covering the whole of Shropshire. We also have offices in Stoke, Burton, Derby & Coventry. To find out more, go to www.ethero.co.uk
