- Enter customer orders onto the system and prepare confirmations for sending to customers.
- Arrange relevant, cost-effective transport to support the monthly dispatch plan.
- Prepare all required delivery paperwork for forwarding to customer including packing lists, invoices, EUR1 and other export documentation.
- Support the senior sales administrators in assessing customer requests or enquiries.
- Ensure customer requests or enquiries are responded to in a professional, timely and efficient manner.
- Administer import/export documentation.
- Arrange suitable, cost-effective transport for internal transport requests.
- File and archive all necessary documentation as required.
- Understand the relevant procedures and training manuals for all tasks.
- Ensure accuracy and on time delivery of all tasks.
- Support activities to meet departmental objectives.
- High light potential issues and assist in any resulting investigations.
- Adhere to Makita procedures and support improvements.
- Communicate clearly, always.
- Support all improvement and co-operation activities within the department.
- Ensure the section is tidy and promote 5S/5W activities.
- Take on other reasonable tasks as and when requested by supervisor or the department manager.
- Ensure compliance with all SOX, ISO9001 and ISO14001 procedures and regulations. Hours