Back to searchCustomer Service Co-ordinator
Ethero
Posted 2 days ago, valid for 5 days
Telford, Shropshire TF4 2BN, England
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- The Customer Services Coordinator position is based in Telford and operates Monday to Friday from 08:30 to 17:00.
- The role offers an attractive salary and benefits package, although the specific salary is not mentioned.
- Candidates should have proven experience in a Customer Service role within manufacturing or FMCG, ideally with a minimum of two years of experience.
- Key responsibilities include processing customer orders, maintaining CRM documentation, and ensuring timely invoice issuance.
- The position requires excellent communication skills, proficiency in MS Office, and accurate data entry abilities.
Telford office based
Monday Friday
08:30 17:00
Attractive salary & benefits package
Our major Telford based manufacturing client are expanding their Customer Service team this month, following impressive 2024 client growth and major acquisitions.
Could you be the right person?
If you are an exceptional communicator, adept with MS Office, take pride in your work and want a solid career path, you could be!
Duties:
Receive and process customer orders ready to dispatch to the warehouse for picking
Ensure customer documentation is up to date on the CRM
Keep customers up to date with order progress
Arrange, sort and archive shipping documents and ensure any amendments are processed on time
Process any returns, defective goods, re-sorting, incorrect price problems
Issue invoices promptly to ensure customer payments are made on time
Attend customer sites when required in order to ensure supply chain communication lines are clear
Produce reports for SMT and where needed for customers
Essential criteria:
Highly competent with MS Office
Excellent verbal & written communication & presentation skills
Proven ability in a Customer Service role within manufacturing or FMCG
Accurate data entry skills
Knowledge of general & warehouse accounting
This role is UK based and does NOT have sponsorship opportunity
Our process is barrier free and we will ensure you are carefully considered for the role you have applied for. If you have not been successful for this role, please do apply to others or send your CV to with a cover letter explaining what you are looking for and we will do our best to support your search for new employment.
This role is being advertised by the Telford office of Ethero, where you will find access to both permanent and temporary employment across a wide range of job sectors covering the whole of Shropshire. We also have offices in Stoke, Burton, Derby & Coventry. To find out more, go to www.ethero.co.uk
