Administrator

Administrator

Our excellent client in Tetbury is looking for a bright and enthusiastic individual to join their growing team as an Administrator on a full time, permanent basis.

Previous industry experience non-essential, as full training provided on role and company systems.

Duties

- Liaise between technicians and customers to arrange required work on customer premises.

- Communicate directly with customers via phone and email, handling quotes, invoices, credit card payments, and resolving queries.

- Coordinate daily work schedules by liaising with customers and technicians, booking jobs across the UK to fit both parties' schedules.

- Produce detailed worksheets for technicians, ensuring job requirements and schedules are accurately documented, including journey times and job durations.

- Respond quickly to job cancellations or unexpected changes, reorganising plans as necessary.

- Create certificates and reports for customers after job completion, based on requests.

- Book out parts for invoicing and ensure accurate stock record-keeping.

- Ah-hoc administrative tasks such as data entry, system updates, updating company system and spreadsheets up to date.

Key Attributes

- Friendly, dynamic and enthusiastic.

- Ability to work in a reactive environment.

- Excellent organisational and time management skills.

Hours: 37h per week, Monday Friday

Salary: £24,000 - £26,000 depending on experience + benefits including

-28 days paid holiday including bank holidays plus an extra day for your birthday, increasing with length of service up to 33 days a year.

-Discretionary annual bonus based on company profitability.

-Free parking