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Customer Service Administrator

Reed
Posted 20 hours ago, valid for 6 days
Location

Tewkesbury, Gloucestershire GL20 8QW

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • My Gloucestershire based client is seeking a customer support administrator for a full-time temporary to permanent position.
  • The ideal candidate should have excellent communication and organizational skills, with a focus on customer service.
  • The role involves scheduling engineers, handling customer calls, and performing general administration tasks.
  • The salary for this position is £25,396, and candidates should possess some customer service experience.
  • This role requires a high standard of computer literacy and the ability to work independently as part of a team.

Do you have Customer Service Experience and excellent communication skills? A  graduate looking for your first office role? Or looking to move industries into an office role that provides great training?

My Gloucestershire based client has a new opportunity for a customer support administrator  to join their  team on a full time temporary to permanent basis. You will be the point of contact between the engineers and  operations team. They are looking for someone with excellent organisational skills and communication skills. 

Salary- £25,396

Responsibilities

Scheduling engineers and maintaining the company records

Handling customer calls

General administration

Scheduling engineers to work on site

Liaising with suppliers

Processing callouts and sending follow up administration

About You

Fluent in written and spoken English

Understanding of commonly used office packages

A high standard of computer literacy

Ability to prioritise and work on own initiative

Reliable

Eye for detail

Team player

The role is Monday-Friday 8.30am-5pm

If you are interested please apply now 

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.