Delivery Coordinator/Customer Orders CoordinatorSalary: £25,000 - £30,000 basic + BenefitsThatcham, On site 5x a week (option to have 1 day WFH)Start Date: ASAPJob Purpose:My client are looking for an organized and customer-focused individual to join their team as a Deliveries Coordinator. In this role, you will manage customer orders from the point of sale to delivery, ensuring seamless communication with customers and maximizing delivery efficiency. You will play a key part in providing excellent service to their clients, maintaining detailed records, and handling sensitive situations with empathy and professionalism.Key Responsibilities:- Oversee customer orders from the point of sale to delivery, ensuring accuracy and timely processing.- Accurately input and update customer order details into the CRM system.- Maintain daily contact with the Government back leasing scheme and Motability to manage relevant customer orders.- Produce daily documents for DVLA vehicle taxing, customer correspondence, and other relevant paperwork using Excel and the in-house CRM system.- Prepare delivery packs and handle vehicle invoicing for customers.- Address inquiries from both retail and business customers, offering excellent service at all times.Key Skills & Competencies:- Prior experience liaising with Suppliers, Manufacturers or dealers- Excellent Communication & Organizational Skills- Proficiency in IT (Office Package) & Database Uses- Previous experience in a customer service or administrative role.- Comfortable with phone-based communication.
Back to searchDeliveries Coordinator
Shorterm Group
Posted 3 days ago, valid for 20 days
Thatcham, Berkshire RG184NW, England
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- The Delivery Coordinator/Customer Orders Coordinator position offers a salary range of £25,000 to £30,000 plus benefits.
- Located in Thatcham, the role requires on-site work five days a week with the option for one day of remote work.
- The ideal candidate should have prior experience in customer service or administrative roles, emphasizing excellent communication and organizational skills.
- Key responsibilities include managing customer orders, maintaining contact with relevant schemes, and producing necessary documentation.
- The start date for this role is ASAP, and candidates should be comfortable with phone-based communication.
