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Job Title: Business Support Manager - Facilities
Location: Norfolk
Job Type: Full-time
About the Role:
We are seeking a dedicated and experienced Business Support Manager - Facilities to oversee and manage Facilities Services, ensuring the provision of a safe, effective, and high-quality environment for staff, patients, and visitors. The ideal candidate will have prior experience working in a hospital or healthcare environment, ensuring the delivery of high standards of facilities management in a complex and regulated setting.
Key Responsibilities:
Leadership & Team Support: Provide leadership and support to the Facilities team, ensuring high standards in service delivery. Manage recruitment, absence management, and staff welfare. Foster a motivated and efficient team.
Service Improvement: Identify and implement service improvements to enhance the Facilities department's operational performance, ensuring all services meet national standards and regulations.
Waste Management: Monitor and oversee the waste management service, ensuring compliance with national guidance and infection control policies.
Resource Planning: Assist in long-term planning for the department, ensuring adequate staffing and resource allocation to meet demands within budget constraints.
Communication & Collaboration: Develop and maintain strong working relationships with various teams, including clinical and non-clinical staff, external contractors, and senior management, ensuring smooth service continuity.
Compliance & Reporting: Ensure the department adheres to relevant policies, legislation, and guidelines. Contribute to monthly performance reports and service plans.
Key Requirements:
Hospital Experience: Previous experience in facilities management within a hospital or healthcare environment is essential.
Strong leadership and team management skills
Ability to work collaboratively with internal and external teams
Excellent communication and organisational skills
Knowledge of relevant regulations and standards (e.g., HTM's, infection control)
Experience with e-rostering and managing workforce schedules
Desirable:
Previous experience in a similar environment or industry
Strong problem-solving skills and ability to implement solutions
Experience with budget management and cost-effectiveness initiatives
Why Join Us?
Competitive salary and benefits package
Opportunities for personal and professional growth
A supportive and dynamic working environment
If you're passionate about facilities management, have hospital experience, and are ready to take the next step in your career, we'd love to hear from you!
Please note: To apply, send your CV to (url removed) or call (phone number removed)
