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Join Our Team as a Customer Service Executive!
Are you passionate about customer service? Do you enjoy working in a dynamic environment where you can make a difference? If so, we have the perfect opportunity for you!
Position: Customer Service ExecutiveLocation: Onsite - Breckland Site, IP25 6JBContract Type: TemporaryStart Date: ASAPContract Length: 3 monthsWorking Pattern: Full Time (Mon - Fri: Shifts between 8am - 6pm)Pay: £12 per hour
About Our Client:
Serco's Environmental Services provide a complete waste, recycling, and street cleansing service on behalf of the residents and community of Norfolk. Serco are seeking a Customer Service Executive to join their dedicated customer service team who will aim to provide the very best levels of customer service.
Main Responsibilities
- Handling inbound and outbound calls to residents across Breckland, North Norfolk and Kings Lynn.
- Taking payments and raising worksheets.
- Monitor emails daily and complete admin tasks as a team
- You will confidently follow established procedures and processes, working well independently as well as a team player
The Ideal Candidate Will Have
- Prior experience within a customer service environment
- Strong communication skills
- Attention to detail
- Great active listening skills
- A patient and empathetic attitude
- Strong time management and organisational skills
- Adaptability and flexibility
- Comfortable working in fast-paced environments
- Computer literacy
- Maintain good customer relations.
- Meet personal targets and work towards team targets
Working at Serco, you'll have a can-do attitude with a genuine passion for excellent customer service and enjoy helping people. And with us, you're not just another employee. You're an individual, and this is how you'll be treated. With your dedicated management team with you every step of your career, you'll be joining us in a proudly diverse and inclusive workplace.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy
