- Logging of enquires on AX and sending enquiry acknowledgement to clients
- Issuing of Spares & Repeat bundle quotations to Clients (Including requesting of quotes from vendors)
- Processing client purchase orders for all Spares, Repeat Bundles and site services.
- Creating BOM for spare parts, route cards and works order.
- Preparation of handover email for Repeat Bundles to UK Project Department
- Following up on quotation actively and potentially converting them into orders
- Provide any necessary clerical and administrative supports for After Sales Department
- Issue repair/ modification quotations
- Creating and issuing SPIRS for document control and clients when required
- Update Open Orders document for spares to help ensure the monthly output targets are achieved.
- Travel arrangements for Site Engineers, included liaising with Singapore Travel Agency and booking of hotels.
- Issuing of Preliminary and Final Jobpacks for Site Engineers
- Completing site invoicing upon return of site engineers.
- Cover for any of the department staff when required.
- Answering the telephone, directing the calls appropriately and taking down messages.
- Company pension
- Early finish on Friday
- Cycle to work scheme
- On-site parking
- Sick pay
- Tea, coffee, milk and fresh fruit provide