Telecoms Account Manager

Job Title: Telecoms Account ManagerLocation: Tonbridge Salary: £28,000 - £30,000 per annum plus commission.Hours: Monday to Friday 09:00 - 17:30 Job Type: Full Time/PermanentThe company:A hugely successful family run business that has one of the best cultures we have seen, they have seen phenomenal growth and work with some amazing and very well known brands.

The role:You will be responsible for managing and growing a portfolio of accounts, focusing on building strong relationships with clients, up selling products and services, and ensuring customer satisfaction.If you are mad about technology and gadgets then this is the role for you!!

Key Responsibilities:

• Manage a portfolio of accounts, serving as the main point of contact for clients
• Develop and maintain strong relationships with key stakeholders, building rapport and trust
• Identify opportunities for up selling and cross-selling products and services to existing clients
• Collaborate with internal teams to ensure seamless delivery of services and solutions to clients
• Monitor account performance and provide regular reports to clients on key metrics and KPIs
• Address any client issues or concerns in a timely and effective manner, ensuring high levels of customer satisfaction
• Stay up-to-date on industry trends and developments to provide clients with relevant insights and recommendations

Skills required:

• Strong communication and interpersonal skills, with the ability to build rapport and trust with clients
• A passion for all things technology!
• Excellent negotiation and problem-solving abilities

Benefits:

• Free parking on site
• 21 days annual leave + Bank holidays + 4 well being days per year
• Regular incentives and awards
• The opportunity to grow and develop a career with a multi award winning company.
• Plus more...