Back to search
Customer Services Administrator
Marden
£25,500-£26,500
Full-Time Temporary - Contract until January 2026
Office-Based
Exciting opportunity for a Customer Services Administrator to support our client and their customers. You will also have responsibility of other tasks working closely with other teams as part of a cohesive Operations Team.
Essentials:
- Customer Services experience (both via telephone and face to face)
- Computer literate
- Ability to learn new systems quickly
- Attention to detail and questioning mindset
- Flexibility and willingness to react and help as situations arise
- Ability to multi tasks
- Take responsibility for key project deliverable
- Project and/or project experience would be beneficial
- Flexible, open and positive attitude essential
- Geographical knowledge of the country and road network
Key Responsibilities:
- Manage queries and support the activities of the sales and buying teams
- Customer service and process customer orders
- General administration duties
- Responding to Sales enquiries, developing your knowledge of the clients packaging materials
- Proactive customer care contacting existing and new customers for example when samples are sent out to promote products and manage their needs
- Contacting potential customers that have visited the company website to discuss the product range
- Ensuring the CRM system is kept up to date (Contact details, customer queries, complaint management)
- Serving customers face to face (Inc. handling cash)
- Liaising with Purchasing, Operations and Sales colleagues with regards to customer requirements
Know someone on the job hunt? Refer them to Carlton Recruitment! If we successfully place them and they complete their 3-month probation, you’ll snag a £100 retail voucher as a thank you! ?? *Please note we will double check they have not already applied themselves or are on our books already*
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.
