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Network Support TechnicianLocation: Tunbridge WellsSalary: £24,040 - £25,002 per annumPermanent, Full-Time (37 hours per week, Monday-Friday, 8 AM - 4 PM with a 30-minute lunch break)
A full UK driving licence and access to a vehicle - travel between sites is required.
Do you have at least one year of experience in IT support and want to develop your skills in a structured and supportive environment?
Are you looking for a role that offers a great work-life balance, a strong pension scheme, and opportunities for career growth?
Would you enjoy working in a varied IT support role where no two days are the same, and you get to solve real technical challenges?
We are recruiting for a Network Support Technician to join a well-established IT team, supporting multiple sites. You will play a key role in ensuring the smooth operation of IT systems, supporting both staff and users, and maintaining network infrastructure.
Why apply?
- Structured IT team - Work alongside a Senior Technician, IT Manager, and leadership team.
- Professional development - Gain hands-on experience in a busy IT environment with exposure to hardware, software, networking, and cybersecurity.
- Competitive benefits - Enjoy 27 days of annual leave plus bank holidays and a generous pension scheme.
- Staff parking available - No need to worry about where to park each day.
The Role:
- Providing first-line IT support to staff and users.
- Installing and maintaining computer hardware and software.
- Managing IT-related requests and resolving technical issues.
- Maintaining and developing the network infrastructure.
- Supporting IT policies, safeguarding, data protection, and security protocols.
- Assisting with the maintenance of online platforms such as Office 365.
- Managing access control systems and supporting CCTV requests.
- Configuring and maintaining IP phone systems.
About You:
- At least one year of experience in an IT environment.
- Level 2 Diploma (or equivalent) in IT.
- Good understanding of networking, hardware, and software.
- Strong communication skills, with the ability to support staff and users at all levels.
- A full UK driving licence and access to a vehicle - travel between sites is required.
This organisation is committed to safeguarding and promoting the welfare of its users. An enhanced DBS check will be required for this role.
