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Field Engineer / 3rd Line Field Engineer required for my client based in Richmond for a permanent role.
Candidates must be based within 60 minutes of Richmond and be capable of providing hands-on support, completing high-quality installations, and handling third-line escalations with minimal oversight.
Own vehicle is required.
Key Responsibilities
Technical Support and Troubleshooting:
- Address complex third-line technical issues related to servers, networks, and cloud environments.
- Manage and administer hybrid IT systems, including Azure AD, Microsoft 365, and VMware environments.
- Configure advanced networking setups such as VLANs, NAT, DNS, and firewalls.
On-Site Engineering:
- Conduct professional installations, including hardware setups and network infrastructure upgrades.
- Implement cable trunking and ensure all physical work aligns with high-quality standards.
Project Collaboration:
- Support large-scale IT projects like system migrations and infrastructure deployments.
- Develop and maintain accurate documentation for technical configurations and solutions.
Candidate Qualifications
Experience:
- 5+ years in 3rd line support or field engineering, with a track record of independent technical problem-solving.
Technical Skills:
- Proficient with Windows Servers, Microsoft 365, and advanced networking concepts.
- Knowledgeable in Dell PowerEdge, Cisco technologies, and tools like SolarWinds.
Other Requirements:
- UK driver’s license and own transport.
- Detail-oriented with strong skills in physical engineering tasks like cable management.
Salary and Benefits
- Competitive salary of £40,000-£45,000.
- Flexible work arrangements based on project requirements.
- Access to professional development and career growth opportunities.
