Sales Support Administrator

Our client is looking for a proactive and detail-oriented Sales Administrator to join their team.

The role involves managing customer orders, ensuring accurate data entry into the CRM system, and overseeing the end-to-end order process. The ideal candidate will be a confident communicator with a logical mindset and the ability to work effectively under pressure.

Day to day of the role:

• Ensure accurate entry of customer orders into the CRM system and maintain up-to-date records.
• Communicate effectively with customers and colleagues via telephone and email, addressing queries promptly.
• Manage promised delivery dates, ensuring they are met and communicated to customers.
• Oversee the entire order process, including dispatch and delivery details.
• Process customer quotations and manage daily distribution through CRM systems.
• Conduct stock control and oversee transfers.
• Maintain daily communication with the warehouse, adhering to global logistic guidelines and conducting self-audits.
• Visit the warehouse to identify areas for continuous improvement.
• Support the flow of goods from the parent company to end customers, ensuring efficiency at all stages.

Required Skills & Qualifications:

• Ideally a 2:1 Bachelor’s degree in any discipline.
• Full driving licence.
• Experience in a professional environment is advantageous.
• Excellent communication skills, both written and oral.
• Logical and precise thinking with a good head for numbers.
• Target-oriented mentality with the ability to self-evaluate and innovate.
• Ability to work well within a team and independently to defined objectives.
• Capable of working effectively under pressure and to tight deadlines.
• Proficient in multi-tasking with high attention to detail.