Sales Account Executive

Sales Account Executive

• Location: Uxbridge
• Job Type: Full-time

Our client is looking for an individual to join their dynamic team as a Sales Account Executive, reporting directly to the Head of Sales. This role is crucial for managing customer relationships  You will need a strong commercial mindset and ready to work closely with all departments and senior management.

Day-to-day of the role:

• Perform informal and formal needs assessments for each customer
• Develop and maintain strong relationships with customers, ensuring a friendly and helpful manner.
• Represent the company positively at all times
• Participate in training sessions and apply new skills effectively.
• Foster positive working relationships within the sales and customer service teams.
• Accurately record customer information and sales orders
• Manage customer accounts
• Engage in daily outbound calls to existing and new customers, focusing on upselling.
• Handle incoming sales calls and respond to customer inquiries.
• Keep customers informed about new products and updates.
• Process orders via phone and email and follow up on sample requests.
• Operate the Live Chat System to assist customers online.

Required Skills & Qualifications:

• Strong commercial acumen and analytical skills.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Willingness to travel for exhibitions, trade shows, and customer site visits across the UK. Valid UK Driving License required.
• Good numeracy and literacy skills.
• Ability to make minor operational decisions without direct supervision.

To apply for the Sales Account Executive position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.